Conditions and returns

Delivery and postage

We deliver your order conveniently and easily to your home via Swiss Post. Postage and packaging are charged at CHF 8.50. However, we reward your environmental contribution by combining your orders with a reduced shipping fee:
from 30.- order value -> Fr. 6.80
from 60.- order value -> Fr. 5.10
from 100.- order value -> Fr. 3.40
from 149.- order value we deliver free of charge
Deliveries are only available within Switzerland and Liechtenstein. There is no minimum order value.

Payment options

We offer various payment options: TWINT, Mastercard and Visa cards, Maestro, PayPal, PostFinance card and PostFinance e-finance, purchase on account (PowerPay) and prepayment.

return

If a product does not meet your expectations and you would like to return it, please contact us in advance.

Email: info@fineselect.ch

The prerequisite for a successful return is that the item is unopened and in its original packaging.

The return costs are generally borne by the sender.

Exceptions to this are:

• You received the wrong item
• False information was provided in the online shop
• The item is defective or incomplete

refund

After receiving and inspecting the return, we will credit the amount to your desired bank account.

cancellation

Orders can be canceled free of charge until delivery.